Privacy Policy
This
Privacy Policy ("Policy") discloses the privacy practices for FIRST
Cars Private Limited (India) Private Limited ("FIRST Cars Private Limited")
website ("website"). FIRST Cars Private Limited places paramount
importance on maintaining the privacy of its customers'("User")
personal information under the applicable laws in India.
Please read this Policy carefully by accessing or using our website. The User
hereby acknowledges that he has read, understood, and agrees to be bound to all
the terms of this Policy and our website's terms of use before the User
proceeds.
Personal Information- What personal information is
collected from the user?
FIRST Cars Private Limited
collects and uses relevant personal information of User in order to provide
services. The following personal information ("information") is
collected from the User and shall include , though not limited to, the User's
street address, name, contact telephone number; vehicle preference; company
name and employee accounts with Carzorent; Reservations and Rental details
including dates, times and places of vehicle hire; ; online feedback surveys;
electronic records/databases of all rental agreements;
How this information will be used by the company
The collection of information
shall depend upon on the User's use of FIRST Cars Private Limited's services. FIRST
Cars Private Limited may collect information directly from the User by mobile
devices, portable devices (Tablet) /telephone/fax/email/over the
counter/filling an enrollment form or through an internet based service.
The User may choose not to provide some information but this may prevent FIRST
Cars Private Limited from providing the standard of services that is normally
expected.
FIRST Cars Private Limited protects information by keeping up to date with
techniques and processes meeting current industry standards ensuring that
information are kept secure and confidential. Only employees of FIRST Cars
Private Limited and those who perform services on their behalf shall be
authorized to handle & have access to the information.
FIRST Cars Private Limited shall be careful in the management of information of
Users and also has measures in place to ensure that collected information is
protected and not accessed inappropriately. FIRST Cars Private Limited makes
every effort to ensure that information of User is accurate and updated and
requires User to verify their identity for security purposes before replying to
any requests.
How the company transfers data to third party
companies?
FIRST
Cars Private Limited does not submit information to third parties except in the
following cases:
- Receive permission of the
User.
- On outsourcing activities,
wherein FIRST Cars Private Limited ensures that strict management of the
information is enforced through a separately executed non-disclosure
agreement.
- Disclosure of information in
order to comply with the law or a court order; enforce or apply this
Policy, our website terms of use or other agreements; or protect the
rights, property or safety of the Website, its Users or others.
- On sharing of information in
a Business Transfer i.e. in case of a merger with, or be acquired by
another company.
- In good faith so as to
protect the property of FIRST Cars Private Limited, or to protect the
safety of employees and their families.
Any information provided to or
gathered by this website is controlled primarily by FIRST Cars Private Limited,
whose registered office is at 3rd Floor, 302, Balaji Business
Centre, Ram Milan CHS, Subhash Road, Vile Parle East, Mumbai 400057.
Cookies
FIRST Cars Private Limited stores
cookies on the User's computer in order to facilitate and customize the
experience with the Website. A cookie is a small text file that is stored on a
User's computer for record-keeping purposes which contains information about
that User. Cookies are used to save time while using the website, tracking and
targeting User interests in order to provide a customized experience. FIRST
Cars Private Limited may use Third Party Advertising Companies to display
advertisements on the Website. As part of their service, they may place
separate cookies on the User's computer. This Policy covers the use of cookies
by our Website only and does not cover the use of cookies by any Advertiser.
The User may be able to modify the browser settings to decline cookies. The
User notes that on modifications of cookies, some parts of the website may not
work properly.
Security
The access is through user Id and
password. The storage of information of the User is in computer servers with
limited access that are located in controlled facilities. As transmission of
data over the Internet or any wireless network cannot be guaranteed to be 100%
secure, FIRST Cars Private Limited shall strive to use commercially acceptable
means to protect User's information. FIRST Cars Private Limited hereby states
that it does not guarantee the security of any information transmitted to or
from the website, and is not responsible for the actions of any third parties
that may receive any such information.
Links to other sites
The Website contains links to
other sites that are not owned or controlled by FIRST Cars Private Limited. The
User needs to be aware that FIRST Cars Private Limited shall not be responsible
for the privacy practices of such other sites. Therefore FIRST Cars Private
Limited encourages the User to be aware on leaving the website and read the
privacy statements of each and every other site that collects information. This
Policy applies only to information collected by this website.
How to edit this information or log out?
The access to users account is
through user ID login and passwords and FIRST Cars Private Limited persuades
that the user promptly updates information if it changes in order to help FIRST
Cars Private Limited keep the information and up to date. The access would be
withdrawn if such facility is not to be continued.
However, FIRST Cars Private Limited keeps track of past transactions, therefore
the User cannot delete information or opt-out of information associated with
past transactions on the website.
Changes or Modifications to the Policy
The changes made herein to the
Policy shall be made without prior notice under the heading "Privacy
Policy" section of the Website. The revised Policy is effective
immediately when posted on the website. The User's continued use of the website
after the effectiveness of such revisions will constitute the User's
acknowledgment and acceptance of the terms of the revised Policy.
Disclaimer
Every
effort has been made to ensure that the information on this site is correct and
up to date, however, FIRST Cars Private Limited does not provide any warranty
as to the completeness or accuracy of the information and, subject to
applicable laws, does not accept any liability for damages of any kind
resulting from the access or use of this website and its contents. All
information on this site is protected by copyright and other intellectual
property rights. No images, text or other content from this site may be
distributed or reproduced without prior written approval from FIRST Cars
Private Limited.
The
images used in the website are displayed for informational purposes only. We do
not intend to violate Intellectual Property Rights of the respective models
& brands. We assume no responsibility for any errors or omissions for these
images as they are used for representational purposes only. We make no
commitment to update the information contained herein. We expressly disclaim
any, representations or warranties, express or implied, regarding the images,
including, without limitation, any implied warranties and their merchantability.
We expressly disclaim any, warranties, express or implied, regarding the
correctness, accuracy, completeness, timeliness, and reliability of the text,
graphics, links to other sites and any other items accessed from or via this
Website or the Internet, or that the services will be uninterrupted, error-free
or free of viruses or other harmful components.
Under no
circumstances, we or any of our affiliates, or any of the respective partners,
officers, directors, employees, agents or representatives be liable or be
implicated for any damages, whether direct, indirect, special or consequential
damages for lost revenues, lost profits, or otherwise, arising from or in
connection with this Website, the materials contained herein, or the Internet
generally.
All
materials contained in this Website are protected by copyright laws, and may
not be reproduced, republished, distributed, transmitted, displayed, broadcast
or otherwise exploited in any manner without the express prior written
permission from us.
By
proceeding with the access or usage to our website, you expressly agree by such
access or usage that you have read and understood all the terms &
conditions set herewith and all the provisions mentioned on our website and
that you have agreed to be bound by the terms set by us. By access or usage of
our website, you are expressly waiving off your right to claim damages and
reliefs from/against us from respective Courts/Forums.
Contact Us
In case
of any questions or suggestions regarding the Policy, please email FIRST Cars
Private Limited at: feedback@firstcars.in